# The AI assistant in Tender Navigator

Source: Tender Navigator Knowledge Base, https://tendernavigator.com/knowledge-base/ai-assistant (canonical HTML). Category: AI features. Published 2026-09-08, last updated 2026-09-08.

> Tender Navigator has a chat assistant in the bottom-right corner of the website and the dashboard. Visitors talk to a Pre-Sales Agent about the product and plans; signed-in users get a Q&A Agent or, on higher plans, a Full Assistant that helps write filter prompts, read evaluation reasoning and review results.

## Where it is

A round launcher sits in the bottom-right corner of every page of the website and of the dashboard. It opens a chat window. The assistant steps aside while a guided tour is running.

## Three levels

| Level | Who gets it | What it helps with |
| --- | --- | --- |
| **Pre-Sales Agent** | Visitors and accounts without an assistant entitlement | How Tender Navigator works, which plan fits a team, how AI evaluation finds tenders, booking a demo. |
| **Q&A Agent** | Subscribers whose plan includes basic AI assistance | Getting the most out of the dashboard, writing better filter prompts, reading AI evaluation reasoning, what the plan includes. |
| **Full Assistant** | Subscribers whose plan includes advanced AI assistance | Drafting prompts, analysing evaluations, suggesting filter tweaks, walking through specific tenders. |

Which level you get is decided by your plan. The [pricing page](/pricing) lists AI assistance per plan; see [Plans and what they include](/knowledge-base/plans-and-limits).

## Using it

1. Click the launcher.
2. Pick one of the suggested prompts or type a question. Examples the assistant suggests: "How does the AI evaluation work?", "Help me write a strong filter prompt.", "How do I read the AI reasoning?", "Optimise my filter for IT services in DACH."
3. The reply appears in the chat. Follow-up questions continue the same chat.

Chats are kept on your account and can be re-opened from the history panel in the chat window. You can delete a chat or all chats there.

## What it is not

The assistant suggests; it does not change anything in your account. It does not create or edit filters, does not evaluate tenders and does not submit bids. Text it drafts for a prompt goes into a filter only when you paste it there and save.

## Data

Messages you send are processed by AI, like other AI features in Tender Navigator. Do not paste confidential material into the chat that you would not put into a filter prompt. See [How Tender Navigator uses your data](/knowledge-base/how-your-data-is-used).