Knowledge Base

Account and profiles

Your account details, signing in, the private Business Profile, the public Supplier Profile, and how your data is used.

  1. Article 1Managing your accountThe Account page in Tender Navigator: changing your name, country and timezone, changing your email address and password, and where support and onboarding are reached from.Read article 2 min read
  2. Article 2Signing in, passwords and sessionsSigning in to Tender Navigator, resetting a forgotten password, the password rules, how long a session lasts, why you can be signed out, and what an unconfirmed email blocks.Read article 2 min read
  3. Article 3Changing the interface languageTender Navigator is available in English and German. How the language is chosen, where the switcher is, what is translated, and what stays in its original language.Read article 2 min read
  4. Article 4The Business ProfileThe private Business Profile in Tender Navigator: its sections (operating regions, what you do, target buyers, procurement codes, capacity, exclusions, evaluation notes), the completeness card, and Generate filter, which is coming soon.Read article 2 min read
  5. Article 5Supplier Profile and the Supplier DirectoryHow a Tender Navigator user publishes a public company listing: the Supplier Profile sections, the readiness checklist, publishing with consent, unpublishing, and what buyers see in the public Supplier Directory.Read article 2 min read
  6. Article 6How Tender Navigator uses your dataA plain-language summary of what Tender Navigator collects, how AI processing uses your prompts and content, which third parties are involved, how long AI logs are kept, cookies and consent, and where the full legal documents are.Read article 3 min read