The AI assistant in Tender Navigator
Tender Navigator has a chat assistant in the bottom-right corner of the website and the dashboard. Visitors talk to a Pre-Sales Agent about the product and plans; signed-in users get a Q&A Agent or, on higher plans, a Full Assistant that helps write filter prompts, read evaluation reasoning and review results.
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Where it is
A round launcher sits in the bottom-right corner of every page of the website and of the dashboard. It opens a chat window. The assistant steps aside while a guided tour is running.
Three levels
| Level | Who gets it | What it helps with |
|---|---|---|
| Pre-Sales Agent | Visitors and accounts without an assistant entitlement | How Tender Navigator works, which plan fits a team, how AI evaluation finds tenders, booking a demo. |
| Q&A Agent | Subscribers whose plan includes basic AI assistance | Getting the most out of the dashboard, writing better filter prompts, reading AI evaluation reasoning, what the plan includes. |
| Full Assistant | Subscribers whose plan includes advanced AI assistance | Drafting prompts, analysing evaluations, suggesting filter tweaks, walking through specific tenders. |
Which level you get is decided by your plan. The pricing page lists AI assistance per plan; see Plans and what they include.
Using it
- Click the launcher.
- Pick one of the suggested prompts or type a question. Examples the assistant suggests: "How does the AI evaluation work?", "Help me write a strong filter prompt.", "How do I read the AI reasoning?", "Optimise my filter for IT services in DACH."
- The reply appears in the chat. Follow-up questions continue the same chat.
Chats are kept on your account and can be re-opened from the history panel in the chat window. You can delete a chat or all chats there.
What it is not
The assistant suggests; it does not change anything in your account. It does not create or edit filters, does not evaluate tenders and does not submit bids. Text it drafts for a prompt goes into a filter only when you paste it there and save.
Data
Messages you send are processed by AI, like other AI features in Tender Navigator. Do not paste confidential material into the chat that you would not put into a filter prompt. See How Tender Navigator uses your data.
Related articles
- Writing the AI prompt for a filterHow to write the business criteria that Tender Navigator's AI evaluation judges every tender against: what to include, what to leave out, worked structure, and how to sharpen a prompt when verdicts look wrong.
- Plans and what they includeThe Tender Navigator plans (Basic, Standard, Premium, Corporate), what a plan controls (active filters, AI evaluations per cycle, AI assistance, more), where the current prices are, and what happens without an active plan.
- Why a tender was matched or unmatchedHow to find out why Tender Navigator's AI marked a tender as Matched or Unmatched: the reasoning on the result, the filter snapshot it was judged against, and how to change future verdicts.