Creating a Tender Navigator account

Before you start

You need a work email address you can read straight away, because the confirmation code is sent there. There is no time-limited trial: the Basic plan is free for as long as you use it and needs no credit card, and a paid plan can be bought, changed or left for Basic at any time.

Step 1: fill in the signup form

1. Open Sign up. Every "Start free" button on the site leads there.
2. Choose your plan. The plan selector opens on Basic, the free plan, unless you arrived from a pricing card or a link that already names a plan. You can change the plan later from the dashboard.
3. Enter your Name, Work email, Country and a Password. The password needs at least 8 characters, 1 number, 1 capital letter and 1 special character; a live checklist under the field shows which rules are met.
4. Tick the legal agreement. It covers the Terms of Service, Privacy Policy, Master Subscription Agreement, AI Transparency Notice and Data Processing Agreement, each linked from the checkbox and opening in a new tab.
5. Press the submit button. Registration is protected by reCAPTCHA; nothing extra is required from you.

The country you pick is stored on the account and can be edited later on the Account page. It is used for account settings and for deciding whether partner material applies to you (see Registering through a partner page); it does not restrict which tenders you can search.

Step 2: confirm your email

After submitting, Tender Navigator sends a six-digit confirmation code to the address you entered and shows the "Confirm your email" page.

1. Enter the code and press Confirm & continue. You can copy the code from the email and paste it: the field takes the six digits and leaves out the spaces or line breaks that were copied with them, and the last digit sends the code.
2. If it has not arrived, check the spam or junk folder first: the page names the address the code comes from, hello@tendernavigator.com. Mark the email as "Not spam" so the next one reaches your inbox, then press Resend code if you still need one. A short cooldown applies between resends.
3. Back to sign up clears the unfinished registration so you can start again with a different address.

An account whose email is not confirmed cannot open the dashboard: every dashboard page redirects back to the confirmation step until the code is accepted.

Step 3: start on your plan

What follows the confirmation depends on the plan you chose.

• Basic: the dashboard opens straight away. Nothing is charged and no credit card is asked for. The Overview shows the getting-started checklist and offers the product tour.
• Standard or Premium: you are taken to Stripe checkout, where VAT is added. When checkout completes you return to the Subscription page, which confirms the activation, and then to the dashboard Overview.

See Subscribing to a plan for what to expect if the confirmation of a payment takes a moment.

If you signed up on a partner page

Registration from a partner's co-branded page (for example a page reached from a partner's embedded search widget) collects the same details, offers the same plans and follows the same email confirmation, with checkout for a paid plan only. The difference is that the account is recorded as affiliated with that partner. See Registering through a partner page.

Already have an account?

Sign in instead. The Sign in page also links to password reset. See Signing in, passwords and sessions.