Knowledge Base
Getting started
  • Overview
  • What is Tender Navigator?
  • How Tender Navigator works
  • Creating a Tender Navigator account
  • First-time setup in Tender Navigator
  • The Tender Navigator dashboard
  • The platform tour in Tender Navigator
Finding tenders
  • Overview
  • Using the Pre-search tool in Tender Navigator
  • Keywords, countries and codes: how search criteria work
  • CPV, NAICS and UNSPSC codes in Tender Navigator
  • Filtering tenders by budget
  • Reading Pre-search results
  • Turning a search into a filter (Save as Filter)
Filters
  • Overview
  • How filters work in Tender Navigator
  • Creating and editing a filter
  • Writing the AI prompt for a filter
  • Activating, pausing, duplicating and deleting filters
  • Filter usage, stuck tenders and evaluation limits
AI features
  • Overview
  • How AI tender evaluation works in Tender Navigator
  • Understanding Matched and Unmatched results
  • Why a tender was matched or unmatched
  • The AI summary on tender notices
  • Choosing the AI model for a filter
  • The AI assistant in Tender Navigator
  • Limitations of AI evaluation
Tender details and lists
  • Overview
  • The tender notice page (Tender Detail)
  • The Tender Info panel on the Results page
  • Sharing a tender with a public link
  • Tender Lists: saving and organising tenders
  • Exporting tenders from a list or from results
Tender sources and data
  • Overview
  • Which tender sources Tender Navigator covers
  • Countries and regions covered
  • How often tender data and evaluations are updated
  • Why some tender fields are missing
  • Tender data and the original source
Email notifications
  • Overview
  • How filter digest emails work
  • Managing notification settings
Account and profiles
  • Overview
  • Managing your account
  • Signing in, passwords and sessions
  • The Business Profile
  • Supplier Profile and the Supplier Directory
  • How Tender Navigator uses your data
Subscription and billing
  • Overview
  • Plans and what they include
  • Subscribing to a plan
  • Upgrading or downgrading your plan
  • Cancelling your subscription
  • Invoices and payment methods
Partners and integrations
  • Overview
  • Partner integrations in Tender Navigator
  • The embeddable tender search widget
  • Registering through a partner page
Troubleshooting
  • Overview
  • No tenders found
  • Too many irrelevant tenders
  • Search takes longer than expected
  • AI summary is still generating
  • No email notification received
  • Tender data differs from the original source
  • Login and account issues
  • Partner account questions
FAQ and glossary
  • Overview
  • Tender Navigator FAQ
  • Tender Navigator glossary
Tender NavigatorKnowledge BaseEmail notifications

Knowledge Base

Email notifications

The digest emails a filter sends, how their schedule is set, and which other emails Tender Navigator sends.

  1. Article 1How filter digest emails workThe digest email each Tender Navigator filter sends: what it contains, the Daily or Weekly frequency, day of week and time (UTC), the custom subject line, where the links lead, and why the schedule does not change when tenders are evaluated.Read article
  2. Article 2Managing notification settingsWhere notification settings live in Tender Navigator (per filter, not per account), the other emails the platform sends, and what does not exist: global preferences and in-app notifications.Read article