Getting started

The platform tour in Tender Navigator

The platform tour is a narrated demonstration that operates Tender Navigator for you: it runs a live search, opens a tender, builds and switches on a temporary example filter, and shows AI-evaluated results on labelled example data. It has captions, can be paused or left at any moment, and removes everything it created.

Last updated Published 6 min read

What the tour is

The platform tour is a demonstration you watch rather than a set of instructions you follow. After one click on Start Platform Tour, the tour moves between the pages by itself, types into the real search form, presses the real buttons and waits for the real answers, while a narrator explains each step in the interface language, English or German. A virtual cursor shows what is being pressed, the part of the page being explained is lit, and the rest is dimmed.

The full tour takes about nine minutes and covers, in order: the Overview, the Pre-search tool, a tender notice, Filters and Results.

The five tours

TourWhat it shows
Platform TourEverything below, in one run.
DashboardWhat the four numbers on the Overview mean, the recent results, your filters, and where everything lives in the menu.
Search ToolA live search with the keyword "software" and CPV code 72000000, the result rows, and then a tender notice: status and title, country, language, publication date, deadline, budget when published, codes, the AI summary, the description and the source, and finally why search results are not evaluated and how Save as Filter starts a filter from the tender.
FiltersAn example filter built field by field - name, keywords, countries, a CPV code, the AI prompt, the schedule and the evaluation limit - then the setup checklist, which shows what a filter needs before it can be switched on (keywords, countries, at least one classification code and a prompt), then saved, shown in the list, switched on and explained.
ResultsHow to read a Matched or Unmatched verdict, how to narrow the list, the AI evaluation and the tender details in the Tender Info panel, and saving a tender to a list.

The four shorter tours are the same steps as the full tour, so a page tour never says something different from the full one.

Starting a tour

  • Platform tour button. The topbar of every dashboard page has a Platform tour button (a compass icon; the label appears on wider screens). It opens a dialog with Start Platform Tour and a Play button for each page tour. The same entry sits in the account menu.
  • On the page. The Overview offers the full tour; the Pre-search tool, the Filters page and the Results page each offer their own. One run or one dismissal retires the offer, and a quiet "Replay" control stays in its place.
  • After signing up or upgrading. On the first visit after the email confirmation on Basic, and right after a confirmed purchase or upgrade, the Overview offers the full tour once. "Maybe later" dismisses the offer for good.

A tour needs a signed-in account with a confirmed email address and an active plan (the Basic plan is free), and it waits until the cookie banner has been answered. If the page you are on has unsaved changes, the dialog asks you to save or discard them first, because the tour moves between pages.

Sound and captions

The narration is spoken, and every sentence is also shown as a caption in the tour panel at the bottom of the screen, in step with the voice. Every tour starts with sound. Above the tours, the dialog has a Narration choice with two options: Captions and sound (the default) and Captions only. The choice applies to the tour you start from the dialog, and the dialog opens on Captions and sound every time. A tour started from a page's own offer, from its Replay control or from the offer after a subscription always starts with sound. Mute and Unmute turn the voice off or on for the tour that is running; the next tour starts with sound again. Replay tour at the end starts the same tour again the way it ended, with or without sound. The tour keeps the same pace either way. If the audio cannot be played, the panel shows "Captions only" and the tour carries on in text. With the interface in German the narrator and the captions are German, and the tour takes about eleven minutes.

Controlling the tour

The panel shows where you are, for example "Search Tool - Step 6 of 32", and has these controls:

ControlKeyboardWhat it does
Pause / ResumeSpaceHolds the tour exactly where it is.
NextRight arrowSkips to the next step. Anything the skipped step was going to do still happens, at once.
PreviousLeft arrowGoes back one step.
Replay-Says the current step again.
Mute / UnmuteMTurns the voice off or on for this tour. Captions stay.
ExitEscapeEnds the tour and removes what it created.

While the tour runs, the page underneath does not react to clicks or to the keyboard, so a stray click cannot change anything; the panel answers with a reminder instead. Moving to another tab pauses the tour and coming back resumes it. If you use the browser's Back button, the tour stops and offers Continue tour.

What the tour does in your account

  • The search is real. It is the same live search you would run yourself, so the tenders on screen are whatever is open that day. Nothing is saved.
  • One temporary example filter. The Filters part creates a filter named "IT services tenders (tour example XXXXXX)", always paused at first, with its evaluation limit set to 0. It is switched on only if your plan has a free active-filter slot; otherwise the switch is explained instead of pressed. The tour deactivates and deletes the filter before moving on.
  • Example results. The Results part shows three example tenders under a "Tour example data" banner, each titled "Example:". They are not written to your account and they disappear when the tour ends.

If the tour is exited half way, closed, refreshed or cut off by a lost connection, the example filter is still removed: the next time the dashboard loads it finishes the clean-up, and a message says the tour was interrupted. A filter you created yourself is never touched, and neither is an example filter you have renamed.

When something does not answer

If the live search fails or returns nothing, the tour says so and offers three choices: Retry search, Continue with example data (clearly labelled example tenders, shown only if you choose them) or Exit tour. If a tender will not open, the tour goes back to the results and opens the next one; if none opens, it says so and moves on. If the example filter cannot be saved, the tour explains that part instead of showing it. If several steps in a row cannot be shown, the tour stops rather than narrate over a page that is not responding.

When the tour ends

The closing panel confirms that everything the tour created has been removed and offers Create my first filter, Start a search, Replay tour and Close. Which tours you have watched is stored on your account, so a tour finished on a laptop is not offered again on a phone. Replaying a tour never resets anything else.