Invoices and payment methods
Invoices for a Tender Navigator subscription are listed on the Subscription page, ten per page, each with a download. The page also previews the upcoming payment. Payment methods are changed through Manage billing, which opens the Stripe billing portal.
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Invoices
The Subscription page lists your payments newest first, ten per page, with the date, the plan and the amount. Each has a Download invoice button; a refunded payment is marked Refunded. "No invoices yet." appears on a new account or a free Basic plan with no payments.
Upcoming payment
For an active, renewing subscription the plan card shows the Upcoming payment: subtotal, discount when one applies, tax and the amount due, as Stripe will charge it at the next renewal. All figures come from Stripe; Tender Navigator does not compute prices itself.
Changing the payment method
Press Manage billing on the Subscription page. The Stripe billing portal opens, where you can update the card, view invoices and manage the subscription. Return to Tender Navigator with the portal's back link; the Subscription page reloads your subscription state.
VAT and billing details
Prices are shown without VAT; VAT is added at checkout according to your billing address in Stripe. Company details for invoices are edited in the billing portal.
Failed payments
If a renewal payment fails, update the card through Manage billing. Should the plan lapse, the Subscription page shows no active plan, and Activate a plan restores it once the payment method works.
Related articles
- Subscribing to a planHow checkout works in Tender Navigator: Stripe checkout from signup, the Pricing page or the Subscription page, VAT, what the Subscription page shows while the activation is confirmed, and what to do if it says the payment is still being processed.
- Upgrading or downgrading your planHow plan changes work in Tender Navigator: upgrades apply immediately through the Stripe billing portal, downgrades are scheduled for the end of the cycle and can be cancelled, and how a cancelled subscription is renewed before a change.
- Plans and what they includeThe Tender Navigator plans (Basic, Standard, Premium, Corporate), what a plan controls (active filters, AI evaluations per cycle, AI assistance, more), where the current prices are, and what happens without an active plan.